Authors: Baskerville, R., Pries-Heje, J. Date: 1999 Title: “Managing Knowledge Capability and Maturity” Journal: Information Systems: Current Issues and Future Changes Pages: 175- 196 |
| Information technology innovation, knowledge management, technology transfer |
| Knowledge management is used as underlying theory to develop a set of key process area for a supplement to the CMM in small or medium-sized enterprises (SME) that develop software. These processes involve a focus on managing knowledge capability rather than traditional project management. A longitudinal case study provides evidence that current practices have already established the feasibility of these key process areas. |